Shipping
PLEASE CALL Call: 800-628-3960 or Text 908-334-7535
IF YOU HAVE ANY QUESTIONS ON YOUR ORDER
Shipment processing time
All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
Damages
www.cutandship.com is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.
If you feel that we are not abiding by this privacy policy, you should contact us!
Fabrics
When viewing our fabrics online, we have placed a quarter onto of the fabric to help give size and measurements to the design, if you would like more pictures of the fabric please call or email us anytime!
All fabrics are not washed, starched or steam pressed prior to shipping. Sometimes we do hot iron all our fabrics prior to shipping so it will fit nicely into our packaging.
Refunds
All orders are subject to availability and confirmation of the order price and quantity.
While we try and ensure all details, descriptions and prices which appear on this Website are accurate, errors may occur. If we discover an error in the price of any goods which you have ordered, we will inform you of this as soon as possible and give you the option of reconfirming your order at the correct price or cancelling.
If we are unable to contact you we will treat the order as cancelled. If you cancel and you have already paid for the goods, you will receive a full refund.
Shipping costs may vary from estimated costs shown on main page. Once your order has been viewed, authorization with the appropriate shipping will be adjusted.
Orders are mailed as complete orders. If an item is back ordered or unavailable, your order may be held to process as a whole. If an item ordered has an availability less than your requested order, you will be contacted for order processing instructions.